Privacy Policy

Effective Date: 18-10-2024

1. Introduction DREX (owner of HortiConnect) (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our software-as-a-service (SaaS) application (the “Service”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.

2. Information We Collect We may collect both personal and non-personal information about you when you use our Service. This may include:

  • Personal Information: Your name, email address, contact details, payment information, and any other information you provide voluntarily.
  • Usage Information: Data about your activity within our Service, including log data (IP address, browser type, access times, etc.), and actions performed on the Service.
  • Device Information: Details about the device you use to access the Service (e.g., IP address, operating system, device type).
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect data on how you use the Service and to improve your experience.

3. How We Use Your Information We use the information we collect for the following purposes:

  • To provide and maintain the Service
  • To improve and personalize your experience
  • To process payments and manage subscriptions
  • To communicate with you regarding your account and the Service
  • To analyze and monitor usage patterns to improve the performance of the Service
  • To comply with legal obligations or resolve disputes

4. Sharing Your Information We do not sell your personal information. However, we may share your information with third parties in the following situations:

  • Service Providers: We may share your information with third-party vendors who assist in operating our Service (e.g., payment processors, hosting providers).
  • Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of our company or others.
  • Business Transfers: In the event of a merger, sale, or other transfer of assets, your information may be transferred as part of that transaction.

5. Data Security We take appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

6. Your Rights and Choices Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You may request access to the personal data we hold about you.
  • Correction: You may request corrections to your personal data.
  • Deletion: You may request the deletion of your personal data.
  • Opt-out of Marketing: You may choose to opt-out of receiving marketing communications.

To exercise these rights, please contact us at [Insert Contact Email].

7. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Children’s Privacy Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Effective Date” at the top of this policy. Your continued use of the Service after such changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:

DREX
hello@drex.be